Archive for May 2010

Heartland Homes emails regarding our water problems with our custom home by Heartland Homes.

Our water problems start 3 months after closing on our brand new Heartland Homes custom home. We reported our water problems immediately to our custom home builder. Click to view emails stating our Wet Basement remedy to begin in a few weeks almost two months after we reported our water problems. Heartland Homes email January 21, 2005 (almost 1 year after closing on our custom home by Heartland Homes), email states We will Continue To Work Towards A Solution. June 29 2005 after we file our Heartland Homes complaint with the Better Business Bureau (BBB) and after Marty Gillespie of Heartland Homes visits our home to see our water problems; We are currently working with Mr. Romesburg to remedy these issues…
From Heartland Homes warranty department
Click photo above to view emails from Heartland Homes confirming our Wet Basement issues…

Letter from Heartland Homes warranty department stating

We met with Mr. Romesburg and discussed solutions for his door and wet basement problems. We are currently working with Mr. Romesburg to remedy these issues. This letter from Heartland Homes is dated June 29 2005 and shortly after Marty Gillespie of Heartland Homes visited our home.

Letter from Better Business Bureau after Marty Gillespie visited our Heartland Homes home.

Click to view larger image of photo above. In the photo above, this shows the letter regarding our Heartland Homes complaint to the BBB (Better Business Bureau). Also shows water in our foyer area, inside of our home. Not sure how you can dispute a signed letter from Heartland Homes, a visit from the current President of Heartland Homes Pittsburgh and a detailed photo showing water in our foyer.

Photos of our Heartland Homes custom home 1 year later.

May 2004 is when the water problems started with our Heartland Home. We reported our water problems to our custom home builder in May 2004 and throughout (please see our website for details regarding the emails and photos we sent to Heartland Homes). May 2005 we sent a certified letter to Heartland Homes founder Alan Gillespie and to Marty Gillespie of Heartland Homes. In June 2005 we filed a Heartland Homes complaint with the BBB (Better Business Bureau). June 2005 Marty Gillespie of Heartland Homes comes to visit our home.Our Heartland Homes home photos 1 year later.

Click to view larger image above.

Here are some photos of our first year in our custom home by Heartland Homes.

 Close on our Pittsburgh custom built home by Heartland Homes February 2004. Water problems started May 2004, we notified Heartland Homes immediately and every time thereafter. Click to view larger custom home photo.
First year in our brand new Heartland Homes custom home.

Click here to review every email to Heartland Homes our custom home builder.

Welcome to our Heartland Homes custom home.

Welcome to our Heartland Homes review.  
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