Archive for August 2009

Repairs to our Heartland Homes home update

Folks, Thanks again for all of the emails and questions.

I see a lot of folks are looking at the latest updates to our websites. I also noticed a huge jump the past few two weeks specifically in the count of visitors to our Google Picasa Web Gallery.  Some of the photos are up to over 500+ visits, so thank you once again! Just for the curious, we can not edit or add/change the # of visit to each photo, so those are legitimate individual visits.

I spoke with our contractor yesterday that will be handling the repairs to correct the water infiltration issues into our Heartland Homes home. He is planning on starting the work here some time. I told him since we’ve had 5 years of water infiltrating our home, it doesn’t have to happen yesterday. Since WE are footing the bill for all of our repairs and in the past 1 - 1+ years we spent over $26,000.00 between legal fees, replacing our electrical panel, deposition fees, etc, we need to save a little more cash up.

I am going to post the proposal that goes along with the expanded details we could NOT submit to court because all of our supporting documentation was already submitted. Stay tuned I will post that information in the next day or so..

PLEASE REMEMBER - our trial is OVER… Since the proof we submitted to court was NOT granular enough, most of what was on the contractors proposal was thrown out because I only asked for a high level Structural Inspection report. I didn’t know every minute granular detail needed to be in the Structural Engineers report. We weren’t told that until after our trial started.  More details posting soon… Thanks again!

New updates to our Heartland Homes Experience information

Below you will see an idea of what it cost us trying to pursue getting our water issues resolved by our builder Heartland Homes in Pittsburgh.

There is a long 5+ year history here. Imagine buying a brand new 1st owner home, 3 months later water infiltrating our block foundation into our basement and continuing. This should give you a good idea of our costs we paid in addition to buying our brand new home.

IMPORTANT to NOTE: During our 1st year we were told by Heartland Homes they were working on our water infiltration issues. I will post those emails here shortly. In the meantime if you click on the link below for our aloveheartland.com website, you can read the emails there as well.

Click on the image bring up a larger sized view of this image I constructed. You will see that between legal expenses, depositions fees, photos, our Better Business Bureau case and replacing our electrical panel, as well as expert witness testimony, we’ve spent over $26,000.00 of our monies trying to get our water issues corrected.

This does NOT include the monies it will cost to actually get our once brand new home repair. I will post the photos showing where we removed brick from our home and pulled back our vinyl siding and verified in those areas we have no flashing installed. I will get into more details later about that.
 
tons of updates as well to aloveheartland.com

Heartland Homes-additional costs incurred for our brand new 1st owner Heartland Homes home.
click to view larger image

various photos from the very beginning of our Heartland Homes new home experience..

Here are some detailed photos from the start of our Heartland Homes custom home experience. The photos below are just a snapshot of our 3 month - 17 month time frame in our brand new Heartland Homes home.
You can ideally see what our 1st year looked like in our brand new home. Even though Heartland Homes told us on 3 different occasions they were working on our issues during our 1 year time frame, we never noticed any difference with (less) water infiltrating our home. To note as well; never once did anyone from Heartland Homes asked to come into our home during our 1 year warranty to look at our water infiltration issues. Additional note: we were never asked if our water infiltration issues were resolved. No one ever contacted us from Heartland Homes to state they completed working on our water infiltration issues….

Email trail of communication with Heartland Homes warranty department during our new Heartland Homes issues.  Here is a small list of the 17+ emails we sent to Heartland Homes our new home builder regarding our water infiltration issues. The complete full list of emails all in PDF format are located at CLICK HERE.
Click on that link to open a new window that will take you to our webpage where you can view all 50+ emails, etc.

heartland_homes_home_2004-05-22_dscn3811.JPGheartland_homes_home_2004-05-22_dscn3814.JPGheartland_homes_home_2004-05-22_dscn3812.JPGheartland_homes_home_2004-08-11_dscn4304.JPGheartland_homes_home_2004-08-21_dscn4315.JPGheartland_homes_home_2004-08-21_dscn4314.JPG   heartland_homes_home_2005-07-06_dscn0024a.JPGheartland_homes_home_2005-07-06_dscn0028.JPGheartland_homes_home_2005-07-06_dscn0051a.JPGheartland_homes_home_2005-07-06_dscn0046a.JPG

our Heartland Homes Updates August 3 2009

Folks

 Thank you once again for the continued support. We’ve added a lot of updates to our Picasa Photo Gallery including some text slides to give you a more precise picture of our history. I also changed how some of our photos are organized and added quite a few more photos. I will add more text slides this week.  We converted the certified letter we sent to the owner(s) of Heartland Homes, Alan or Marty Gillespie to an image format, so you can read the actual letter we sent to them.  We’ve posted some images of what was discovered behind our brick veneer as well as our vinyl siding, our Structural Engineer granular report on actually we needs to happen to correct our water infiltration issues. Our Structural Engineer did come back out to our home, after we removed 5 sections of brick from the front of home and pulled back siding. So the granular inspection report John put together was taking into consideration we found no flashing in the sections where brick was removed. No flashing was installed around our dining room, where our vinyl siding was pulled back. Additionally the 2003 International Building Code does state about weepholes being installed. John was also aware, we found no weepholes installed in our brick veneer at all. Please review the new details we’ve added and will continue to update.

From Heartland Homes built custom home. Here is our Heartland Homes new home experience.
click on the photo above of our Heartland Homes home to go to our Heartland Homes gallery.
NOTE if you click on tne LINK directly above you will go to our Heartland Homes gallery and see all of our
Heartland Homes home experience photos. 

Over 300 photos of our Heartland Homes new home experience.

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