aloveheartland.com photo update

25. July 2009 by Dave Romesburg.

Folks,

Hi and sorry for the delay..I’ve added some additional photos to the main page of our site: aloveheartland.com.

We literally have close to 1,000 photos, 5 yr history that goes along with the 1,000+ hours we’ve spent trying to get our issues resolved and the thousands and thousands of dollars in legal fees, BBB costs, etc. Which we will also post. During our 1 year warranty period, we sent Heartland Homes 17 or 18 emails. They require an email for any warranty work, per their instructions. During the 17 or 18 emails we sent, 3/4 of the emails had photos, if not more than 3/4 of the emails we sent. I know I keep posting this everywhere. I want to make sure no one doubts us.

We were told By HEARTLAND HOMES, they were working on our issues, yet after our 1 year is up, they are no longer around and we are never told anything.Read all of the emails here.

We wanted to make sure we did not push our water issues because we wanted to make sure our water issues were addressed. We didn’t log the calls, however we also made a few phone calls as well to follow up. All told I guess it really didn’t matter our approach, since our water infiltration issues were never resolved during our 1 year warranty or thereafter. We were never asked by Heartland Homes, at any time, if our water infiltration issues were resolved. Yet we were told they were working on our issues and after 1 year warranty was up, not a word from the builder even after we sent the certified letter to Alan Gillespie and/or Marty Gillespie of Heartland Homes.

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