16. July 2009 by Dave Romesburg.

Folks here is a web gallery (further below, over 230+ photos/ since the start of our water infiltration issues) we created quite some time ago. There are no recent photos in this gallery, however when we officially post the Web Gallery on our website, that gallery will include everything.. This gallery is basically everything up to during our Better Business Bureau case we filed and before we started our court trial.Just this gallery itself, truly paints a crystal clear picture of our Heartland Homes brand new home experience. You just can’t put into words the feeling of the past 5+ years. The thousands of hours we’ve had to put into everything, not to mention the thousands and thousands of dollars just trying to get the builder to resolve our water issues like they stated they would:July 22 2004 - “basement remedy to being in the next few weeks…” Sept 21 2004 - “Castleview is still a work in progress…” January 21 2005 (8 months after our water issues started) - “We will continue to work towards a solution, weather is a factor now…”   and nothing.. No issues resolved, however thousands of hours spent trying and over $25,000.00+ in legal fees, BBB costs for our hearing, replacing our electrical panel, etc.This does not include what it will actually cost us to repair our home.. You can watch this Picasa based Web Gallery from this blog OR if you click on the slideshow, you will be launched directly to our gallery. From there, click “VIEW ALL” to see all 230+ photos you can select whatever photos you want to look at individually

From Heartland Homes built custom home. Here is our Heartland Homes new home experience. Click on photo above to view larger image. Click on link above to go to our entire Heartland Homes gallery of our experience to see all of our photos.

Posted in Blogroll | No Comments »

16. July 2009 by Dave Romesburg.

Morning Folks,

 Thank you once again for all of the supportive emails! Really means a lot to us.. As I’ve emailed back to a few of you, the following pages are currently being updated. There are a lot of updates and a lot more information to post.

I want to start to focus on the flashing and weep holes we discovered we couldn’t find on our home. There has to be a simple reason why water started infiltrating our home 3 months after our new home closing and continued. Builder told us they were working on our water infiltration issues, then after our 1 year warranty, we hear nothing further from the builder, until we file our BBB case.

We posted the 2003 International Building Code (IBC) about window flashing and weep holes (which we do not have weep holes installed anywhere, we removed brick from the front of our home and pulled siding from the side of our home) there is no window flashing in the areas where we removed brick or pulled siding installed). 

Andersen Windows documentation we received with our windows (posted on our sites) specifically states “UNIT must be properly flashed” (our photos where we removed brick and didn’t see flashing or pulled the siding) and our “Registered Professional Engineer” engineers report minimally stating “no weepholes or flashing were observed above the foundation.” Our Structural Engineers report was done before we removed brick from the front of our home and pulled back the siding around our dining room window. All of our windows are Andersen Windows.. If the window manufacturer states “UNIT must be properly flashed”, IBC 2003 states windows and doors are to be flashed, weep holes installed and our Structural Engineer reports flashing and weepholes…. Flashing and weepholes are installed for a reason.

important note: because of an email a supportive consumer sent to us; we want to honestly, specifically and clearly state: at NO time did Heartland Homes ever send a Structural Inspector to our home to look at our issues or make recommendations about resolving our issues. NOR did Heartland Homes ever asked to come inside of our home during our 1 year warranty to look at our water infiltration issues.

our detailed Heartland Homes experience

costs we’ve had to pay for legal fees, structural inspector, etc because of our water issues. Builder not resolving our water infiltration issues since three months after our new home closing. Even thought they stated they will “continue to work towards a solution…”

Structural Inspector report(s), building codes, details.

New home construction details about flashing and weep holes - specifically building code & our home

Court trial details: for now, posted the Judges verdict in our favor, Heartland Homes appeal for the monies portion, but not the verdict, our discontinuance we filed.

Posted in Blogroll | No Comments »