Archive for 23. June 2009

Heartland Homes experience - welcome to our blog about our Heartland Homes new home experience.

3 months after our Heartland Homes closing       Heartland Homes our custom built Heartland Homes Home

We closed on our brand new Heartland Homes home February 2004.May 2004 we start experiencing water infiltration into our basement. We constantly notified Heartland Homes, our new home builder. You can read all of the emails WITH photos we sent to Heartland Homes Warranty Department. As you will see a lot of our emails were never responded to, however the 3 responses we did receive indicating they were working on our water infiltration issues during our 1 year warranty. No one ever came inside of our home to look at anything, nor did anyone stop and ask us questions about our water issues from Heartland Homes…

After literally thousands of hours, thousands and thousands of dollars, hundreds or thousand + of digital photos, its just been one thing after the other. We have 2 dedicated websites to our Heartland Homes new home experience that started in 2004. The main reason for all of this energy IS because we thought our brand new home experience would have been truly memorable IN so many ways. We still can’t imagine spending almost $200,000.00 on a brand new Heartland Homes home and going through what we did and still continue to experience. I mean buying a brand new home is the MOST EXPENSIVE purchase most people will make in their lives. We are still not sure why or what we ever did to experience what we have experience.  For the first 4+ of our new home experience, we kept everything to ourselves while working with the Better Business Bureau, then to court. We’ve decided to share our new home experience because we feel the more information folks have, the better decisions everyone can make.

Our websites are still in the works because 5+ years is a lot of history to organize, but you can truly get a great snapshot, without anything hidden by going to our websites:  http://aloveheartland.com      or    http://daverome.com   - both sites have slightly different formats and somewhat different content, so we do not overlap information continually.  Heartland Homes was notified continually and throughout the entire time we were having issues, until we no longer heard back from them.If you go to http://daverome.com/heartland_homes_contact.htm- you can READ and fully review the 55+ emails we sent to them. Nothing threatening and almost all of our emails contained photos; in our opinion, they were very well informed of the issues we were having…

6 months after closing on our brand new Heartland Homes home.

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