Heartland Homes blog our recent updates about our Heartland Homes experience.

Morning Folks,

 Thank you once again for all of the supportive emails! Really means a lot to us.. As I’ve emailed back to a few of you, the following pages are currently being updated. There are a lot of updates and a lot more information to post.

I want to start to focus on the flashing and weep holes we discovered we couldn’t find on our home. There has to be a simple reason why water started infiltrating our home 3 months after our new home closing and continued. Builder told us they were working on our water infiltration issues, then after our 1 year warranty, we hear nothing further from the builder, until we file our BBB case.

We posted the 2003 International Building Code (IBC) about window flashing and weep holes (which we do not have weep holes installed anywhere, we removed brick from the front of our home and pulled siding from the side of our home) there is no window flashing in the areas where we removed brick or pulled siding installed). 

Andersen Windows documentation we received with our windows (posted on our sites) specifically states “UNIT must be properly flashed” (our photos where we removed brick and didn’t see flashing or pulled the siding) and our “Registered Professional Engineer” engineers report minimally stating “no weepholes or flashing were observed above the foundation.” Our Structural Engineers report was done before we removed brick from the front of our home and pulled back the siding around our dining room window. All of our windows are Andersen Windows.. If the window manufacturer states “UNIT must be properly flashed”, IBC 2003 states windows and doors are to be flashed, weep holes installed and our Structural Engineer reports flashing and weepholes…. Flashing and weepholes are installed for a reason.

important note: because of an email a supportive consumer sent to us; we want to honestly, specifically and clearly state: at NO time did Heartland Homes ever send a Structural Inspector to our home to look at our issues or make recommendations about resolving our issues. NOR did Heartland Homes ever asked to come inside of our home during our 1 year warranty to look at our water infiltration issues.

our detailed Heartland Homes experience

costs we’ve had to pay for legal fees, structural inspector, etc because of our water issues. Builder not resolving our water infiltration issues since three months after our new home closing. Even thought they stated they will “continue to work towards a solution…”

Structural Inspector report(s), building codes, details.

New home construction details about flashing and weep holes - specifically building code & our home

Court trial details: for now, posted the Judges verdict in our favor, Heartland Homes appeal for the monies portion, but not the verdict, our discontinuance we filed.

This entry was posted on 16. July 2009 at 16:11 and is filed under Blogroll. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.